Artoia

Shipping times vary depending on your location and the shipping method selected during checkout. Once your order is placed, the shipping time is usually:

• Standard Shipping: 5-10 business days (within North America)
• International Shipping: 10-20 business days, depending on your location

You will receive a tracking number as soon as your order ships, so you can monitor the progress of your delivery. Please note that during peak times or holidays, shipping times may be slightly longer.

Due to the custom nature of our print-on-demand posters, we do not accept refunds or exchanges for custom posters once the order is placed. However, if there is an issue with your order, such as receiving the wrong design, a defective item, or damage during shipping, please contact us within 14 days of receiving your order. We will be happy to assist with a replacement or refund in these cases.

To ensure your satisfaction:

• Please double-check your design and shipping details before completing your order.
• If your item arrives damaged or incorrect, please send us a photo of the issue along with your order number, and we’ll resolve the problem as quickly as possible.

We are committed to providing high-quality products and excellent customer service, so please don’t hesitate to reach out if you have any concerns!

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order directly through the shipping carrier’s website. If you have any issues with tracking or delivery, feel free to reach out to our support team for assistance.

If your poster arrives damaged or the wrong design, please contact us immediately with your order number and a photo of the issue. We will gladly offer a replacement or refund, depending on the situation, and make sure you're completely satisfied with your purchase.